Vacancies & Careers

Service & Support Technician

Location: New Basford, Nottingham, NG77JN
Hours: Full Time Mon-Fri 40hrs per week
Salary: £27.5k DOE
Reporting To: Customer Service Manager

Vacancy Details

We require a Service & Support Technician to join the Customer Service team of our Number Plates Disivion. This role mixes both on-site technical support and in-office roles. You’ll be providing on-site technical support for our full range of printing-systems and specialist software. Which covers customer installations, servicing, training and issue resolution. And self-manage tasks, with cases and installations addressed on-demand.

Time in the office will be used to schedule upcoming visits and prepare equipment. While in-office, you will be expected to contribute to day-to-day Customer Service activities. Including taking and processing orders, issuing software licence codes and fielding remote-support sessions. Training will be provided on all our specialist equipment, software and products.

Key Tasks:

• Provide on-site and remote technical support including installations, servicing and repairs.
• Prepare number plate printers, laptops and other equipment for implementation on site.
• Take customer orders via phone or email and process them accurately on Sage.
• Consistently observe Sage and CRM processes to maintain customer and service information.
• Work effectively with other departments – accounts, production and despatch.
• Willing to learn new skills and be flexible.

Skills & Requirements

• Comprehensive knowledge of printers, software and PC related offerings.
• High level of self-organisation, accuracy and attention to detail.
• Able to plan travel routes and organise your day/week productively.
• Strong work ethic, flexibility and taking pride in a job well done.
• Self-managing but also able to work as part of a busy team.
• Excellent telephone manner, communication and people skills.

Salary, Hours & Location

This is a full-time position working 40 hrs per week, Monday to Friday. For a competitive salary of £27.5k dependent on experience. And a starting holiday entitlement of 28 days, including Bank Holidays. Employment benefits include various social activities, increased holidays based on length of service & generous company pension contributions. You will be based out of our offices at Duke Street, New Basford, Nottingham, NG7 7HX.

To Apply

Look at details above and if this vacancy interests you send your C.V and a cover letter to recruitment@tennantsuk.com, or use the Button below to launch your email client. Alternately mail your C.V to our postal address shown at the bottom of this page.

Production Operative

Location: New Basford, Nottingham
Hours: Full Time, Permanent: 37.5hrs per week
Shifts: 7.30-3.30 / 9.00-5.00
Salary: £12.80 per hour
Reporting To: Production Manager

Vacancy Details

Tennants UK is looking for an enthusiastic and reliable Operator to join our warehouse production team. Main duties will include operating various printers and cutting machines. As well as helping with general warehouse tasks. Working within an established team, the successful applicant will be responsible for their own output. Any previous experience in a Warehouse or Production environment is advantageous but not essential.

Responsibilities:

• Operate CNC machinery such as laser cutters and printers
• Monitoring stock levels & report shortages where found
• Undertake quality inspections of products & work created

Requirements:

• Carry out basic tasks on a computer or similar devices
• Able to prioritize and work in a fast-moving environment
• Flexible regarding working extra hours to meet deadlines
• Be thorough & pay attention to details and ensure product quality
• Operate reliably within a team environment and communicate well

Salary, Hours & Location

This position is offered on a full-time basis working alternating shifts 7.30am to 3.30pm or 9.00am to 5.00pm, Monday to Friday for 37.5 hours. For a competitive hourly wage from £12.80 per hour based on experience. Employment benefits include social activities, increased holidays based on length of service & generous pension contributions. You will be working out of our production warehouse at Duke Street, New Basford, Nottingham, NG77JN.

To Apply

Look at details above and if this vacancy interests you send your C.V and a cover letter to recruitment@tennantsuk.com, or use the Button below to launch your email client. Alternately mail your C.V to our postal address shown at the bottom of this page.