9542 Print Issues

9542 Print Issues

This knowledge base article shows you common 9542 Print Issues when making number plates using our components, with simple descriptions. The exaggerated images below are meant to represent print problems clearly to help illustrate each issue.

Faded

Faded issues are when your print has faded edges or the printed areas lighten progressively. This problem may be more prevalent towards the end of longer media components.

• LED Head Dirty: Clean LED heads with a dry lint free cloth or compressed air.
• Low Toner: Check the toner levels, replace if low.
• Poor Toner Quality: Use genuine cartridges or check cartridge installation.
• Damp Media: Wipe components before use and transfer your stock to a dry location.
• Cold Location: Heat, dehumidify or re-locate the production area.

Smeared

Smeared prints are when your number plates have smudged edges or nicks. Printed areas can be smudged or even appear blurred and out of focus.

• LED Head Dirty: Clean LED heads with dry lint free cloth or compressed air.
• Low Toner: Check the toner levels, replace cartridge if low.
• Poor Toner Quality: Use genuine cartridges or check installation.
• Damp Media: Wipe your plate components before use and transfer stock to a dry location.
• Wrong Component: Check media in use, settings require Tennants media only.
• Cold Location: Heat, dehumidify or re-locate production area.
• Drum Seating: Check drum units are installed securely.

Spotted

Spotted number plate prints occur because of dusty or damp components, this can result in speckled or dotted areas.

• Media Contaminated: Wipe components before use and transfer production to a clean location.
• LED Head Dirty: Clean LED heads with dry cloth or compressed air.
• Feed Rollers Dirty: Wipe media feed and belt rollers clean.
• Damaged Drum: Replace any scratched or faulty drums.

Banded

Banding on your prints usually occurs because of media or printer contamination from dirt, grease or excess toner.

• Media Contaminated: Wipe components before use and transfer operation to a clean location.
• Damp Media: Wipe components before use and transfer stock to a dry location.
• LED Head Dirty: Clean heads with dry cloth or compressed air.
• Feed Rollers Dirty: Wipe media feed and belt rollers clean.

Dirty

Printed plate components may appear dirty or streaked because they have toner on the edges or smeared across the surface.

• Feed Rollers Dirty: Wipe media feed and belt rollers clean.
• Media Contaminated: Wipe components before use and transfer operation to a clean location.
• Wrong Component: Check media in use, settings require Tennants media only
• Cold Location: Heat, dehumidify or re-locate production area.

Poor Colours

Incorrect, faded or washed out colours can occur when toner levels are low or compatibles are being used instead of genuine manufacturer cartridges. Colour saturation can also happen if the printer settings have been altered.

• Low Toner: Check toner levels, replace if low.
• Poor Toner: Use genuine cartridges and check installation.
• Colour Calibration: Check printer options and reset colour settings.

Need Help?

For more help, try your account manager or the systems user guide. Or if you need assistance with your number plates contact our customer service team for help.